Bergmann & Moore Privacy Policy

1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
Phone number
Name
Email address (if provided)
b. Case-Related Information:
Case number and client ID (if applicable)
Relevant details necessary for effective communication regarding your case
c. Message Data:
The content of SMS messages sent and received
Delivery status of SMS messages
Interaction data related to SMS messages

2. How We Use Your Information
We use the collected information strictly for case management and communication purposes, specifically for:
a. Communication:
Providing case updates and essential information via SMS
Responding to client inquiries and delivering necessary legal support
b. Service Improvement:
Understanding and analyzing the use of our SMS services
Improving communication methods to better serve clients
c. Legal Compliance:
Complying with applicable laws and regulations
Responding to lawful requests and legal processes

3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
c. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
You have the right to:
a. Opt-In Customers may opt-in for SMS messaging from Bergmann and Moore through our website. Contact us. They will find an intake form with an optional check box that says: ” I consent to receive SMS from Bergmann and Moore. Reply STOP to opt out; reply HELP for support. Message and data rates apply, and messaging frequency may vary. Click hereto review our privacy policy and Terms of Use.” This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
b. Opt-Out: You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at service@vetlawyers.com
c. Access and Correction: You can request access to or correction of your personal information by contacting us at service@vetlawyers.com

6. Terms of Service
a. SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
b. Types of SMS Communications
Upon consenting to receive text messages from Bergmann, you may receive communications related to [specific types of messages]. Please note that standard messaging disclosures apply.
c. Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.
d. Frequency: You may receive five messages per month. Messages may include updates about your case.

Standard Messaging Disclosures 

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://www.vetlawyers.com/
• For our Privacy Policy and Terms of Service, please click here.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Bergmann and Moore
25 West Middle Lane
Rockville MD 20850
Service@vetlawyers.com